AtW is removing your ability to reply by email. Here's what you can do

Mar 10, 2026

From 9 March 2026, AtW customers will no longer be able to reply to emails from their Case Manager. AtW will still email you, but only from a no-reply inbox. Find out how to request email communication as a Reasonable Adjustment.

Your old SWROT might be used to cut your award at renewal. Here's what you can do

Mar 10, 2026

Many people are having their awards reduced at renewal. DeafATW believes AtW may be basing renewal decisions on old SWROT forms that don't reflect your current role. Find out what you can do to protect yourself.

From survey to Parliament: how your AtW evidence is being used

Mar 07, 2026

Over 300 deaf BSL users responded to our survey. Around 10% of everyone with AtW. Here's how that evidence has already reached a minister and a parliamentary inquiry, and when you'll see the full findings.